The Role of Artificial Intelligence in the Future of Work
Artificial intelligence (AI) is in the process of transforming almost all aspects of society. Whether using an application to determine the best route to drive, receiving recommendations from Netflix on what to watch, or using face detection to log in to a personal smartphone, the use of AI is already very much part of modern living.
Specific to the workplace, work, and workforce, AI is fuelling productivity improvements and will likely be a significant influencer on the future of work. Whether using natural language processing to extract valuable information from volumes of reports, using models to predict supply needs, or using computer vision to recognize outputs or products, these tools are quickly becoming essential ingredients to developing a competitive edge in business today.
Although research gaps exist regarding the use and impact of AI on the workforce, AI offers both the promise to improve the safety and health of workers and the possibility of placing workers at risk in both traditional and non-traditional ways. Occupational safety and health (OSH) professionals and practitioners, typically focused on specific physical, chemical, and biological hazards in the workplace should be aware of the implications AI might have for the workforce.
In an attempt to promote human dignity, while minimizing potential risk, a variety of organizations developed recommendations for the responsible and ethical use of AI in society [19-21]. Such recommendations can help OSH professionals and practitioners engage with data scientists and computer programmers to develop AI systems applicable to the workforce, which are effective, explainable, accountable, secure, and fair.
I am hopeful and positive that the A.I. future will be a good one. Another industrial revolution, once again removing more rather low-skilled labor jobs but this time it will also hit white collar jobs. However this, as always, will enable humanity to go one step beyond menial tasks once again and find more meaningful work.
Written by Aishwarya Malladi, a Siliconvalley4u's student